Posts made by mikemike1
RE: Censorship can be fun
I find it much more amusing when Animes such as “Love Tyrant” fully address the censoring and make light of it.
I hate when they do this because that means the censorship won't be taken out in the home video release.
That's part of the joke, though. :
Jokes are only funny if both parties are laughing. I personally do not find censoring fun nor funny.
RE: Funimation Now
Ok, so that's this issue. What about the others? TGA, myself and others all have very valid complaints that this app is not "release-ready."
Every issue we bring up is met with an excuse rather than a fix. "We know about it, and we're working on it" would be reasonable if we were in a beta period, and yet here we are 2 months after release and the app is still broken in a lot of ways.
I'm trying my hardest to think of any excuse you might give us that doesn't warrant a response of "that's what a beta is for," or "don't set a deadline you can't meet with a complete, bug-free product." Seriously, if you can tell us why a beta wasn't warranted, and why releasing the app in the state it was (and still is) in was OK, we'd love to hear it.
For some people the new app is "better" than the old app, and for some it's "good enough," but the one consensus just about all of your (vocal) paying customers have is that the app is disappointingly incomplete in one way or another.
Looking at where we are now with this app, it doesn't take a rocket scientist to see Funimation falls into the category of thought that the app is "good enough." But how can you guys really think that way?
How do you think it looks to a new subscriber when they sign up for $8/month and are immediately welcomed to Funimation with numerous glitches, bugs, and most critical of all (and I'm baffled you guys apparently don't have this as a top-level priority ticket) a lot of missing series/episodes? How do you think it looks to those minty-fresh subscribers who come to the forums looking for answers only to be met with post after post after post that these issues have been around since day one which was months ago, and they aren't getting fixed?
More importantly (because I'm rightfully biased) how do you think it looks to the tenured subscribers who remember the old app was terrible as well, but at least it had all the shows/episodes in the languages it was supposed to? How does it look to us that we were told how much better the new app would be and in in reality we traded one broken app for another?
If there had been a beta back in December, or January, how many of these issues would we have discovered? Could they have been fixed by May? If the answer is no, then the app clearly wasn't ready to go in March. And if you are wanting us to believe that these issues only could have manifested after release then, because we are paying for a service that is supported by this app, we deserve an answer why these issues aren't fixed two months later and what your plan is to get these issues fixed in a timely manner.
You can't put the genie back in the bottle. The bottom line is you guys put out a rushed product because you were more concerned with launching FunimationNow, than you were with launching a quality product. FunimationNow is supposed to launch this month in the US, and whether you'll say it or not, we are all thinking it because we know it–this app will not be fixed anytime soon.
If only you guys had done a beta, problems could have been fixed. We could have gotten by with the old app until this one was actually ready to go.
I know I say I want answers to my complaints, and here we all deserve answers, but to be honest the more we keep getting told "we know about it, and we're fixing it," (despite what time and history tell us) the more patronizing it gets. We aren't stupid, and we don't choose to be pessimistic, but can you really blame us?
No. Have you not been paying any attention? You don't release the app THEN work out the bugs, because when you do that and are either uninterested or incapable of fixing them in a more than reasonable amount of time, you get where we are now.
Funimation needs to fix what's broken before releasing on new platforms.
Wow people who were once happy with Funi and at one time somewhat of an advocate for them have also seen the light. It seems only time will tell. I as well had many problems with the apps over the 2 years I was an all access subscriber. The last 8 months or so of my subscription I could not watch an anime without having the dreaded blue circle of death show up (blue spinning buffering circle with black screen) on the PS 3 app. I kept being told they where working on the problem. I really enjoyed paying for a product I could not use. I was optimistic that apps and customer service would of improved. It is unfortunate because I did enjoy some of the shows. I keep checking back every few months hoping for a positive change. I guess I'll keep throwing money at other companies.