Defect in Noein Limited Edition Packaging
I bought the Noein limited edition set from Amazon. The first copy I got, the Blu Ray cover (the paper inside the plastic) was all scrounged up like it was squeezed or something and then put in the case. I got a replacement and it had the same exact defect.
I have been waiting for this kind of release for Noein for 10 years. It is my absolute favorite anime. Is this a problem with the manufacturing? Did I just get a copy from a bad batch? I'm paying for a brand new item and I am a collector, so, It does really bother me a lot. If my third copy is defective again I may just give up and get a refund. Can you guys give me an answer as to whether or not this is normal, or are you working on a fix? I have never had this problem with a Funimation release before and I love you guys.
Better off sending a support ticket to make sure the right people see it.
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We appreciate all feedback that we receive and do take it to heart. Please visit our support page and fill out the form. Under "Reason for Contact", please choose "Shop & Products - Product Concerns".
Yeah, you're going to want to send in a ticket to www.funimation.com/support. They'll get you taken care of. :)