Update Help FAQ - Updating Credit Card information



  • All, i recently had an issue with a credit card # changed and my preorder (Cowboy bebop Blueray for those wondering ;) - ) got cancelled. I would recommend adding another FAQ on the process to update your credit card information for orders which were cancelled. It could include what steps a person should take to ensure their orders are not cancelled when the preorder happens. Right now i would not feel fine sending credit card info via a email without a confirmation from the customer service person of the process.


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