IPad Only - Shows List Crashes App - RESOLVED



  • I am currently starting to see reports that some users are having an issue where going to the Shows list on their iPads will cause the app to immediately crash.

    I have tested this issue extensively, but I have not been able to reproduce the issue.

    Please follow this thread for updates to this issue– I am curious if an upcoming update to the app will resolve this issue.

    EDIT - 01/16/15 - I've still been unable to reproduce this issue, despite information from a number of users. Issue does not seem dependent on iOS version, iPad type, show selected, or user information. Orientation of the iPad does not seem to matter and neither does being logged in or out. Password resetting does not resolve the issue.

    If anyone has any ideas for how to reproduce this issue, or was suffering from the issue and then found a solution, please make a new ticket http://www.funimation.com/support. I'd love to hear your additional information!



  • Why is it the yearly subscription requires a credit card but the monthly subscription allows paypal? I'd like to buy the year but I don't have a credit card.

    adil



  • @tomjery - Please make a ticket about this issue and we'll be happy to send you some additional information.



  • When can we expect an app update to see if it fixes this problem?



  • edrazen - The ever-ambiguous "Soon".



  • This issue is now resolved– however, there's a slightly different manifestation of a similar issue that you can read about here: http://www.funimation.com/forum/showthread.php?6521

    This is old issue does not have the same "root" cause as the current issues, but some behavior on the user end may be the same. Please follow the new thread if you are having crashing issues.

    Thanks!


Log in to reply