I still havent got an answer to my support request from wensday 10/15/2014
its been 4 days and I preordered high school DXD new and have my zip code set as 44047 instead of 44057
I'm going to close this– I've answered you in your other thread and you can reply there if you wish.
However, if you look here first-- your tickets are in the correct place, I just can't assist with product related issues. There's been a much higher than normal support wait time across all areas of support, and I suspect you are just waiting in queue at the moment. I have made inquiries into the status of your ticket with our product support department and hopefully I'll hear back soon.
Thanks for your patience!