"Invoice failed"



  • I tried to order the Outlaw Star BD/DVD set twice. The first was when it was up for preorder but when I checked the status it said, "reauthorization failed" (I just check again, now it's been canceled). I re-ordered it last Friday and now it's saying "Invoice failed".

    I contacted support, however. Have any of you experienced this?



  • @suplex_city said in "Invoice failed":

    I tried to order the Outlaw Star BD/DVD set twice. The first was when it was up for preorder but when I checked the status it said, "reauthorization failed" (I just check again, now it's been canceled). I re-ordered it last Friday and now it's saying "Invoice failed".

    I contacted support, however. Have any of you experienced this?

    @suplex_city I had the same issue with my Code Geass OVA but it never got to the point where it was canceled. Though when I notices "reauthorization failed" I rise you know what on them. The next day it was ship. Sent them an E-Mail and a Tweet on there Twitter @FunimationHelp you get then faster there. There dumb "Shop Team" are crap...



  • If you have submitted a ticket, CS will respond. ^_^


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