Horrible support



  • So many issues with this site - I WANT to pay for your service but you guys make it so hard to keep using this.

    • bought a gift card - doesn't work with subscription apparently, can't cancel on the website - has a broken link, not able to remove CC from account, contacting support takes a MONTH, has me set to go to yearly payment which I did not authorize.

    You guys need a new web development team because this website is horrible.



  • @keanureeves21 said in Horrible support:

    So many issues with this site - I WANT to pay for your service but you guys make it so hard to keep using this.

    • bought a gift card - doesn't work with subscription apparently, can't cancel on the website - has a broken link, not able to remove CC from account, contacting support takes a MONTH, has me set to go to yearly payment which I did not authorize.

    You guys need a new web development team because this website is horrible.

    @keanureeves21 Try @FunimationHelp on Twitter. Contact you much quicker than the actual email service does sadly they don't have phone service which they should but this will kind of get you to them much quicker.


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