Cannot Change​ My Password?!?!



  • I know I'm not supposed to ask for bug fixes on forums, this is just ridiculous. This is just insulting after I spend money and time.on my account:

    Try to log in (email deleted)
    "Your password is insecure so please waste your time changing it"
    After 10 attempts in trying from link sent to my e-mails
    "Your password cannot be changed at the time please try again"
    Somehow still can log into app but useless
    Give up and make new account

    How dare you make me go through that hell and inexplicably lock me out of my account. I suppose forcing me to create a new account means you still get your damn money, that's all you care about. Crunchyroll just wouldn't have this problem.



  • I'm sorry that you're having this issue. Please send in a ticket to www.funimation.com/contact-us and let the tech team know about this. You should also follow that up with a message to @FunimationHelp on Twitter and you might get a faster response that way.


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