FUNimation Status Page
With everything going on with the new service and all the complaints, I believe that a "Status" page should implemented from the Support page. It should display "Read Only" information for Server Status, Service(s) Status, Bugs Active, Bugs Fixed and any other relevant information to help quell the customers anxieties. Suggested format is to place the categories in rows and chronology in columns (headings). Even displaying an ETA for Fix will help smooth things out.
This will also help customers help themselves if a service(s) or server(s) goes down.