Unfortunately, we are not able to update this app nor are we able to roll back to the previous version. The most we can do are backend fixes, which can't resolve all of the issues.
The one thing that would need to be done would be to make a brand new app for the PS3. If there are enough user requests for one, then perhaps one can be created. If you'd like to request a new PS3 app, please post in the Suggestions Box forum, and I will sticky it ASAP. ^_^
The first two episodes of Kabaneri of the Iron Fortress were supposed to be uploaded today, but only the first one is actually listed. The only way to access the second episode is to skip to the end of the first and let it load up from there.
So new issue with PS3 (maybe it's old, I don't know). I watch a show (in this case assassination Classroom) it plastic to the "ad mark", stops playing, then goes right back to the beginning of the show. So I think, "Hey, I'll just fast forward to where I was, slightly irritating but whatever" only now that the show has reloaded, I don't have a fast forward option. Hmmmmm. Would love to subscribe, but will not do so if this is the level of quality I can expect.
Yeah, I had this issue as well ever since I started using funimation. I was able to bypass this by pressing the windows key on my keyboard twice. But ever since yesterday, my little trick stopped working...
I really love dubs (cause I hate reading while watching anime :P) so I hate to see funimation lose customers. Heres some friendly advice, I know you guys are working hard to fix the issue, but you should really just rebuild your site... This isn't the only problem with the site users are experiencing. The truth is, if you don't deliver the product users are paying for, they're just going to use a free anime site.
I know building a site takes time and money, but I believe its more efficient to replace a leaking roof rather than to try to plug all of the holes.
PC and Windows 10 64 bit
I was trying to watch Recovery of an MMO Junkie episode 4 and every 10 seconds it would buffer. English simuldub.
Literally every 10 seconds starting for the beginning of the episode
Every 10 seconds.
11/20/2017 around 21:00 CST
@kpeck0112 Are you saying that you own both a Fire Stick and a PS4 each with its FunimationNow app installed? I'm not aware of the crash happening on Fire TV, but considering that it too can be placed in rest mode, it could be the same issue as PS4. Please post about it in the Fire TV status thread. For PS4, this is a memory leak issue that is caused by launching the FunimationNow app after bringing your PS4 out of rest mode. We are working on a fix. For now, all you need to do is restart your PS4 and then launch the FunimationNow app.
@Spaceshotx7 Yes, we are working on a fix. Please see my response to @kpeck0112 for how to resolve. If you are still experiencing buffering, and you did not bring your PS4 out of rest mode, please post in the PS4 status thread. Please provide as much information as possible about the issue, including how to reproduce the issue. That is the most important and is what helps us to fix issues.
It's not a bug. I'm pretty sure this is happening because the admin is copying and pasting the information from Excel. "1-12" turns into "Jan-12". I've asked who handles updating product info in the Shop to get it resolved.
that's something I hate about Excel. I enter ranges of numbers quite often, and very rarely need to enter dates.
Need to make sure you pre-format the cells to text....which is still annoying.
It seems the shows on which that is not a problem, there is some text included in the cell like Eps. 1-12
@KenziUniverse There does seem to be something weird with your account. The subscription status is "Never", which means the account has never been a Premium subscriber. However, the other fields show that you are a subscriber.
I will bring this issue up when I meet with the Customer Support team at Funimation later today, and will submit a cancellation request for you.
I am locking this thread since it was meant to address issues reported by @ArtistTimLong. @KenziUniverse, I will email you after meeting with Customer Support and submitting the cancellation request , which will be later today.
[Update] @KenziUniverse Please check your email at your earliest convenience.
Good news. Our QA Team was able to reproduce the issue on several different devices, which means that this is a content issue and not an app bug. This also explains why you were seeing it several app versions ago. Our QA team will be entering a bug into our system, so that the videos can be fixed by the Digital Team.
Since this is a content issue, please let us know any other series that have delays. If it looks like all or most of the episodes of a show have a delay, please mention this and include a specific example episode with timecodes. You no longer need to post videos.