I have also experienced the same freezing issues as Pooopylolipop. Though for me the only way to get videos to play again is to completely restart the firetv. This happens far more often than my other issue.
My Roku 1 using funimation app has stopped working was working great until funimation pushed out the new update now all i get is the funimation logo screen and then it crashes my Roku (restarts).... dang when they going to fix these issues.....please fix!!!!!!!!!
@kalirion Chromecast is only available to logged in users. Please log in to the app and try again. If you are logged in and still cannot see the button, please report this via the form at the bottom of www.funimation.com/contact-us.
Know this topic has become a little old but months back when funimation sent out a mass email claiming that they would be sending crunchyroll their shows(do not remember the full details) I realized I had no use for subscribing to both anymore. I believe this was during the site change or right before. Any rate I cancelled my subscription early as there was no point to funimation, and the site and app sucked anyways. Well just this week my damn subscription somehow renewed itself and support gave me the middle finger, telling me that sure they would cancel my subscription, for renewals, and to enjoy my current subscription. Claiming they had no record of me attempting to cancel. I am furious, as it has been so many months I no longer have email proof, and they refuse to respond anymore. This has cost me $80 CAD + overdraft fees because my paypal went through an account without anything in it.
@DejectedSugar Did you try @FunimationHelp on Twitter they typically respond much faster than the email service. It's not that much but the only other thing that I can think of is contacting them since they don't have phone service of course yes I know dumb! You said that they bill you even though you don't have a card currently in your PayPal account I can't imagine how they could do that since if you have no money in your PayPal and you have no cards attached to your PayPal they can't just charge you if you have no money in the account. Another suggestion I would give you is to call PayPal's customer service as they actually do have customer service and you could possibly file a dispute. @SpacemanHardy or @Sophie can help you on this matter.
I'm sorry that you're having this issue. Please send in a ticket to www.funimation.com/contact-us and let the tech team know about this. You should also follow that up with a message to @FunimationHelp on Twitter and you might get a faster response that way.
It's a known glitch that the tech team already know about, and it will be fixed in the next update. Unfortunately we do not yet have an exact date for said update, but according to the admins here, it should be soon.