YOUR ANIME VIDEO COMMUNITY
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Sophie's picture
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AdministratorFUNimation StaffAuthenticated User
Joined: 02/09/2010
Posts: 1169
How to post video player/episode threads

One issue per thread please. It helps me to keep track of everything and to make sure that all issues have been addressed.

For all video player issues including error messages, neverending loading message, no video, or broken videos, please post the following:

  • Are you viewing the video page in Internet Explorer?
  • Player type - Free FUNimation player, Hulu Embed player, or Subscription player
  • URL of video <-- this is the most important one
  • Time you tried to watch the video
  • Error message (if any)
  • Description of issue

If multiple videos are giving you the same issue, please post all URLs in the same thread.

OS and browser are no longer necessary unless you are using Internet Explorer. The site isn't as optimized for this browser and might still be causing problems like browser crashes on some video pages.

Edited by: Sophie on 12/27/2011 - 4:20pm. Reason:
WolfersHD's picture
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Joined: 05/08/2012
Posts: 1
Re: How to post video player/episode threads

Hey, I was having the problem where the video wouldn't load, but it fixed itself when I disabled Hamachi in my active networks. Now everything works fine and the videos load no problem so I believe the adaptive streaming just gets confused when more than 1 internet source is present. That's just my 2 scents.

Sophie's picture
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Dungeon Master
AdministratorFUNimation StaffAuthenticated User
Joined: 02/09/2010
Posts: 1169
Re: How to post video player/episode threads

Thanks. I've added this to the thread covering that issue.

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