Well it looks like the Elite Subscriber player is broke for me at least its been doing this on all the animes I try I tried clearing the cache and that didn't work I tried useing ie chrome and firefox with no luck anyone else having this problem ?
it was working until 12 pm today and since 5 pm (Est) for me trying just getting a black screen with no controls.
Earlier I was getting an ajax script error but that has stopped.
Same thing happened to me, I was watching Trinity Blood, finished an episode and went to go to the next epsiode. Noticed the website was a lot slower than usual and the player wasn't working.
I just tried the Elite subscription and I cannot watch ANY videos, I tried free and subscription now it just gives me this, both IE and Chrome...........
It is stuck at this, nothing else.
I just tried the Elite subscription and I cannot watch ANY videos, I tried free and subscription now it just gives me this, both IE and Chrome...........
I'm 0 for 3 tonight (Firefox, Explorer, Chrome) trying to watch the latest episodes of Robotics;Notes and Psycho-Pass using my subscriber account. Keep getting the blank screen. Sadness.
Well it looks like the Elite Subscriber player is broke for me at least its been doing this on all the animes I try I tried clearing the cache and that didn't work I tried useing ie chrome and firefox with no luck anyone else having this problem ?
Im in the same boat
This issue i affecting all browsers and i have tried all step possible to fix it on my end. From what i can tell this is coming from funimation side.
it was working until 12 pm today and since 5 pm (Est) for me trying just getting a black screen with no controls.
Earlier I was getting an ajax script error but that has stopped.
Yep, I've confirmed this issue and we're looking into it.
Based on the site maintenance we did today, there's a good chance it's at least partially related to the bugs we had over the holidays.
This is actually GOOD news, if it's true, because we know how we fixed those, so we probably just have to do it again.
All of that's idle speculation at the moment, though-- we're looking more into it, but it's what very initial reports are seeming like.
- - -
I have made an official sticky for this (hopefully brief) issue, here:
http://www.funimation.com/tech-support/forum/funimationcom/tech-support/suddenly-a-blank-subscription-player/7532092
Please, for now, keep discussion of this issue to that thread. Thanks!
Same thing happened to me, I was watching Trinity Blood, finished an episode and went to go to the next epsiode. Noticed the website was a lot slower than usual and the player wasn't working.
So do we get prorated for the service we paid for today and are not able to get?
RLTW
I just tried the Elite subscription and I cannot watch ANY videos, I tried free and subscription now it just gives me this, both IE and Chrome...........
It is stuck at this, nothing else.
I'm 0 for 3 tonight (Firefox, Explorer, Chrome) trying to watch the latest episodes of Robotics;Notes and Psycho-Pass using my subscriber account. Keep getting the blank screen. Sadness.