YOUR ANIME VIDEO COMMUNITY
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Refuge88's picture
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Joined: 10/11/2012
Posts: 2
Black screen when logged in trying to play a movie

I can watch movies when I'm not logged in (the free ones). Adds play and everything is fine.

When I log in the site won't play EVS or Free movies. I just get a black screen.

I have the latest flash.

I'm running windows 8.

I tried internet explorere, and Chrome.

I have turned off all script blocking and antivirus.

I have cleared cache.

I checked my account and it said I was still active.

I am very confused, this happens quite often I just wanna watch good anime, but I feel like I'm wasting my money.

This site is always having problems.

CJ
CJ's picture
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BECK Roadie
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Joined: 11/12/2012
Posts: 479
Re: Black screen when logged in trying to play a movie

You mention script blocking and anti-virus-- have you also tried disabling Do Not Track in your browser?

Give that a shot, if you haven't, and send us an e-mail at , and we can get some more in-depth troubleshooting for you, or discuss other options.

Thanks!

Refuge88's picture
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Joined: 10/11/2012
Posts: 2
Re: Black screen when logged in trying to play a movie

Apologies for the late reply.

I took a hammer to it and just uninstalled all of my browser's and antivirus, flash, ect.

're-installed them. And it seems to be working now.

not sure what it was. Perhaps a corrupted file somewhere or a setting that got reset in the process.

Sorry for the waist of time.

CJ
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BECK Roadie
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Joined: 11/12/2012
Posts: 479
Re: Black screen when logged in trying to play a movie

Never a waste of time to get you watching anime! wink

I'm just glad that it's working for you now.

Maybe nuking it from orbit was the only way to be sure...

Kagolv's picture
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Joined: 12/14/2011
Posts: 1
Re: Black screen when logged in trying to play a movie

So I have done all of this and I still can not get Fairy Tale to work. Any help?

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