Can't Log Into Shop
We are currently experiencing an issue where some users are able to log into the main portion of the site, but are unable to log in specifically to the shop (and therefore, cannot sign up for EVS) Please do not make new tickets about this issue at this time, as we are aware of it, and do not have troubleshooting steps at this time. We will announce on the forums when we have resolved this issue.
Update - 10/08, 1:45 pm CT If you are experiencing this issue, please try logging into http://www.funimation.com
and altering your password to something containing only numbers and letters-- no spaces or other characters. See if you can then log into http://shop.funimation.com
. If you can, the issue is one of password complexity. This is unlikely to resolve the issue for all users experiencing this issue, but may resolve it for some. We are still investigating a solution for this issue. Please do not create new tickets for this issue at this time. Thank you!