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Type: Posts; User: CJ

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  1. Replies
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    Sticky: @XenoBlade - You will not be able to use a gift...

    @XenoBlade - You will not be able to use a gift subscription while you have any remaining days left on your current subscription. If you've cancelled your current subscription already, you will need...
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    It's all good! I work in customer support and I...

    It's all good! I work in customer support and I still get antsy when I don't hear back from other people's customer support, so I completely understand.

    Please do let me know if you don't hear...
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    I'm just curious where the extra $2 is going. ...

    I'm just curious where the extra $2 is going. O_o

    Seriously, though-- what Stock said above is correct-- these forums aren't ones I normally check. I happened to see your new post pop up, but...
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    Sticky: @johnnychavo - Your ticket is still live in the...

    @johnnychavo - Your ticket is still live in the system. For your particular issue, you may wish to submit a new ticket with the reason code "Subscription Billing". If you do that, please make sure...
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    Based on the tickets I'm seeing open in the...

    Based on the tickets I'm seeing open in the system, I would say that you're still in the system and should be assisted soon. Obviously if we make you miss the date on the returns because of an error...
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    Sticky: @djmushrush - We're sorry to see you go. :( It...

    @djmushrush - We're sorry to see you go. :( It looks like you received a response from technical support about this issue shortly after posting this-- however, if there's anything else we can...
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    Sticky: @thezeppo1138 - I've actually seen a similar...

    @thezeppo1138 - I've actually seen a similar thing happen with some of my recent online orders, though it might not be connected. I'm not an Orders support agent, so I can't answer any questions...
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    Sticky: @mji1989 - if you have not already done so,...

    @mji1989 - if you have not already done so, please make a ticket about this issue with any of the "Video" reason codes.
  9. Thread: xbox one app

    by CJ
    Replies
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    254

    We are working on developing an app for the Xbox...

    We are working on developing an app for the Xbox One.
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    Sticky: @Freedumb - I'll get you some more information in...

    @Freedumb - I'll get you some more information in just a moment about the log in issue you're experiencing, and it should resolve the issue-- check your e-mail. :)

    However, the billing issue I...
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