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Type: Posts; User: Sophie

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    The player screen to resize? I'll add it to the...

    The player screen to resize? I'll add it to the list. ^_^ Thanks!
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    Sticky: @offinthehead - It looks like you were emailed on...

    @offinthehead - It looks like you were emailed on or before August 14. If you still would like spaces in your username, please put in a new ticket.
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    Sticky: @jacksanime - You were emailed on August 3....

    @jacksanime - You were emailed on August 3. Please check your email. If you did not receive a response after following the instructions in that email, please put in a new ticket and mention that.
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    2.731 Update A few backend fixes We have...

    2.731 Update

    A few backend fixes
    We have *mostly* resolved an issue where zooming in or out with the browser while looking at the Queue in Profile would prevent the Queue from scrolling. This...
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    That is planned for the website player, but I'm...

    That is planned for the website player, but I'm not sure about the apps. PlayStation 3/4 has a 30 second rewind, but a few users have requested a 10-second increment.
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    It's not a question of how simple it is to...

    It's not a question of how simple it is to implement, but of how expensive the additional bandwidth cost is. Good news! It's not. We have this feature implemented on the apps for PS3, PS4, Xbox 360,...
  7. One of the reasons we moved away from "dubtitles"...

    One of the reasons we moved away from "dubtitles" was that people would enable them for the Japanese language track or their player's presets would choose the wrong English subtitled track, and they...
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    Thank you for the suggestion! Soft subtitles are...

    Thank you for the suggestion! Soft subtitles are coming for the website as it also fixes an issue with videos being a bit too dark. I assume this will also be the case for the apps, but I am not sure.
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    @kal215 - We actually discourage posting issues...

    @kal215 - We actually discourage posting issues in the forum, so that's why you haven't seen any threads about the issue you were experiencing.

    The short version of this explanation is because a...
  10. This issue was a bug and was resolved, so there...

    This issue was a bug and was resolved, so there is no need to add an entry to the FAQ, but thank you for posting the workaround.

    Now if you want to watch an episode again that has reached the...
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