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Funimation.com FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

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What is the Profile Page?

Every registered member of FUNimation.com has a publicly viewable profile page. This page includes information provided by the user, either during the registration process or later on via the settings in Account --> Site & Profile Settings --> Profile.

There are a number of ways to view a member's profile. Whenever you see a member's name, clicking on it will usually take you to view their profile page.

The members list allows you to browse all registered members, and quickly click through to public profiles.

When logged in, you can also view your own public profile by logging into the site, clicking on your username and expanding the site header at the top of the page, and then by clicking on 'Profile'.

What information is in a user's profile?

Your profile lists information about yourself, contains your Queue, lists items that you have added to your favorites, contains all playlists that you have created, contains your wish list, and saves a history of all videos that you have watched on the website under "Recently Watched".

  • Overview - This section is made up of widgets that you can arrange. Each widget displays information about your account such as the number of times that you have posted in the forum.
  • Queue - Here you can manage your show queue. You can add any show to your Queue to watch later. Only you can see this section of your profile.
  • Recently Watched - This section displays a list of all videos that you have watched on the website. It also syncs with some of our device apps. Xbox 360, Xbox One, PlayStation 3, and PlayStation 4 sync with Recently Watched. Mobile, tablet, and Roku do not sync with Recently Watched.
  • My Stuff - This section contains your wish list, show reviews, playlists, and forum posts.
  • Friends - This section displays your list of friends. You can also manage your friends list.
  • Favorites - This section lists every item that you have added to your favorites and divides them by show, video, and product. Your forum and forum thread subscriptions also appear here.

What information displays on my Profile Overview page?

The information on the Overview page of your profile is separated into widgets. You can arrange these widgets in the order that you would like other users to see them (but we know that this part is broken right now). You can also set the viewing permissions for some of the widgets in your Account under Site & Profile Settings --> Privacy.

  • Recent Visitors
  • - displays the last two members to visit your profile and the number of visits to your profile in the last 30 days
  • Posts
  • - displays your total forum post count and your average post count per day
  • Wish Lists
  • - displays your wish list (You will later have the ability to create more wish lists). At this point, the 3 most recently created wish lists will display here according to the privacy settings that you have saved for each one.
  • Top Favorites
  • - displays the items in your favorites that you have flagged as 'Top Favorite'
  • Friends
  • - displays your 6 most recently added friends
  • Queue
  • - displays up to 9 of the shows listed in positions 1-9 in your Queue's custom sort. This widget can only be viewed by you.
  • Playlists
  • - displays up to 12 of your most recently created playlists

What information in my profile can be hidden from other users?

Viewing permissions are controlled in your Account under Site & Profile Settings --> Privacy.

You can control the viewing permissions for the About Me, Recently Watched, Friends, Favorites, Wish Lists, and Playlists sections of your profile. You can also control which of the widgets displays in the Overview section. The Queue widget and section are always set to private. By default your Recently Watched is set to private, but you can change this setting.

What are the privacy settings?

Public (Globe icon): All users including ones not logged in, can see the content.
Friends (People icon): Only users that have been added to your Friends List can see the content.
Private (No symbol icon): Only you and Administrators can see the content.

Can I queue videos?

No, you can only add shows to your Queue. However, you can make your playlists of individual videos in your Profile here: http://www.funimation.com/profile?#profile_my_stuff_playlist.

Is my Queue visible to other users?

Your Queue is always set to private and means that it is only visible to you and Administrators. This setting cannot be changed. Administrators will only look directly at your Queue for maintenance purposes. The information in your Queue is also shared anonymously for marketing and research purposes. For example, "Ten percent of users have anime XYZ in their Queue."

How do I update my message (Profile Intro) at the top of my Profile?

Make sure you are logged in. Click on the little arrow just above your username in the header at the top of the page. Click on "My Account" in the section that drops down after you click the arrow. Click on the "Site & Profile Settings" tab. Click on the "Profile" subtab. Edit the fields under "Profile Intro" and then push the "Enter" key. The fields will save and update your Profile Intro.

How do I set my avatar?

You can set and change your avatar in your Account under 'Site & Profile Settings --> Profile.

To upload a new avatar, click on the Choose File button. Select an image to upload. Then click 'OK'. Your avatar will automatically update throughout the site. The maximum dimensions allowed for user avatars are 155 pixels high by 155 pixels tall.

How do I set my username?

  1. Scroll up to the top of the page.
  2. Click on the little arrow above "My Info" to expand the header.
  3. Click on Account.

  4. You will see an empty username field. Enter your desired username. If it is available, you will see a green success checkmark. Otherwise, you will see a red X and a reason why that username cannot be used.
  5. Once your username meets all site requirements, the Save button will be enabled. Click it to save your username.

Once set your username cannot be changed.

How do I change my username or my age?

Users are not allowed to change their ages or usernames. If you need either changed, please visit the Support page. Under 'Reason for Contact', choose "Technical: User Profile". Then enter your reason for changing and what you would like the change to be in the Details field.

How do I add to my favorites?

You can add shows, videos, products, forums, and threads to your favorites.

To add shows, videos, and products to your favorites:
Move your mouse over any show, video, product thumbnail. Click on the heart icon that appears. A green message will display if the item has been added to your favorites.

To add forums and threads to your favorites:
When you do this, you are actually following (subscribing to) the forum or thread. For forums, click on the + button on any forum listing. For threads, click on "Thread Tools" and then on "Follow Thread".

How do I log out?

Click on the little arrow just above your username in the header at the top of the page. Click on "Log Out" in the section that drops down after you click the arrow. You can also click here.

Why do forums and threads appear in my favorites?

Because it made the most sense logically. :D When you add a show, product, or video to your favorites, you are bookmarking them to look at later. The same goes when you follow a forum or thread. You are keeping a bookmark so that you can read any new content that is added.

Where are the settings for the forum and for private messages?

These settings are in your Account under 'Site & Profile Settings --> General. You can set the following options:

  • Messaging Notification
  • Thread Display Options
  • Forum Date & Time
  • Interface Options

    Messaging Notification - options include:
    • 'Receive Email' - whether or not you want to receive emails from other Members and administrators
    • 'Default Thread Subscription Mode' - how you want to be notified about new posts in threads to which you have subscribed
    • 'Private Messaging' - control how you want Private Messaging to work for your account
  • Thread Display Options - these include:
    • 'Thread Display Mode' - how you want to view threads by default (more info available here)
    • 'Number of Posts to Show Per Page'
    • 'Default Thread Age Cut Off' - the time period for threads to be displayed - threads older than this age will be hidden
  • Date & Time Options - these include:
    • 'Time Zone' - your local geographical time zone offset from GMT/UTC
    • 'Start of the Week' - for the Calendar.
  • Interface Options include:
    • 'Message Editor Interface' - This option allows you choose what kind of editor you will use when posting messages. Your choices include a basic text-only editor, a standard editor with clickable formatting controls, or a full WYSIWYG (what you see is what you get) editor that will show your formatting as you type.

Friends and Contacts

What is the difference between a friend and a contact?

A friendship is a mutual, two-way relationship between two users. It is initiated by one user and accepted by the other.

A contact is a one-way friendship. This could be where the other person does not accept the friendship, a friendship request is pending, or you do not wish to be friends at this time but want to show them as a contact only.

Where is my list of friends and contacts displayed?

Your friends and contacts are displayed on the 'Friends' page in your profile.

How can I request a friend, accept a friend or break a friendship?

There are two ways to request a friendship with someone.

The easiest way is to view the profile page of the person you want to become friends with and click the 'Add as Friend' link.

The other way is to add the person to your contacts first. Then from your 'Friends' page ask to be their friend by checking the box next to their name labelled 'Friend'. Next, save the page.

If you know the username of the person you want to be friends with you can send a friend request using the box provided and clicking 'Add Friend'.

To accept a friend, go to your 'Friends' page. At the bottom of the page you will see a list of pending requests. Check the box for the requests you wish to accept then check the 'Accept' button and save the changes. If you do not wish to be friends then select 'Reject' instead.

Breaking a friendship can be done in three ways.

  • From your 'Friends' page, uncheck the box for friend for the particular person and save the changes. If you no longer wish them to be a contact either, uncheck both boxes for that person.
  • In your 'Profile Page', click 'Friends' and then click 'Break Friendship' next to the user's name.
  • In the other person's profile, click the Edit link next to 'Friend' underneath the person's avatar in the sidebar on the left.

Private Messages

How do I send Private Messages?

Private messages work a little like email, but are limited to registered members of FUNimation.com. You may be able to include BB code, smilies and images in private messages that you send.

You may send a private message to a member of FUNimation.com by clicking the Send A Private Message underneath the user's avatar in the left sidebar on their profile, or by clicking the 'Send a Private Message' link in the drop down menu that appears in a member's posts when you click on their username.

When you send a message, you have the option to save a copy of it in your 'Sent Items' folder.

How do I work with Private Message Folders?

By default, you will have two folders in your private message area. These are the 'Inbox' and the 'Sent' Items folders.

The 'Inbox' folder contains any new messages you receive. It allows you to view all the messages you have received, along with the name of the person who sent it, and the date and time it was sent.

The 'Sent Items' folder contains a copy of any messages that you have sent, where you have specified that you wish to keep a copy for future reference.

You can create additional folders for your messages by clicking the 'Edit Folders' link. After creating a folder, you will need to refresh your browser in order to see the link to your folder appear in the sidebar on the left side of your profile.

Each folder has a set of message controls which allow you to select messages, then either move them to one of your custom folders, or delete them. Once you have selected your messages, you can choose the following options in the 'Selected Messages' box at the bottom of the list:

  • Move to Folder
  • Delete
  • Mark as Read
  • Mark as Unread
  • Download as XML
  • Download as CSV
  • Download as TEXT

You will need to periodically delete old messages, as the administrator has probably set a limit to the number of private messages you can have in your folders. If you exceed this number, you will not be able to send or receive new messages until you delete some old ones.

If you would like to keep a record of your messages before you delete them, you can use any of the 'Download as..' options listed above to take a copy and store them on your own computer.

Whenever you read a message, you will have the option to reply or forward it to another member of the forum. You may also have the ability to forward that message to multiple members of your contact list.

How do I track messages?

When you send a new private message, you may have the option to request a read-receipt. This lets you check whether or not a message has been read by its recipient. To do this, go to the 'Message Tracking' page.

This page is divided into two sections: unread and read messages.

The unread messages section shows all messages that you have sent with a read-receipt request, that have not yet been read by their recipient.

The read messages section shows all messages you have sent with a receipt request that have been read and acknowledged by their recipient. The time that the message was read is also shown.

You may choose to end the tracking on any message you choose by selecting it and clicking the 'End Tracking' button.

When you receive a message with a read-receipt request, you may have the option to read the message while denying the read-receipt request. To do this, simply click the 'Deny Receipt' link rather than the title of the message, if it appears.

How do I delete or close my account?

In order to maintain the usability of the site and the forum, we cannot delete user accounts. However, you can submit a request to have your account closed. This means that you will no longer be able to log in and another person will not be able to sign up with that username. If you would like your forum posts or other content to be deleted, please delete them before requesting to have your account closed. You can find a list of all of your posts in your Profile under My Stuff → Posts. If you would ever like your account reopened, please visit the Support page. Under "Reason for Contact", choose "Technical: User Profile. Then enter your request in the Details field.