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Funimation.com FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

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What is your return and refund policy?

Please go here to read our Returns, Refunds, and other Shop policies.

How many days do I have to return something I have bought from the FUNimation.com Shop?

You have 30 days from the purchase date on your order.

What are the requirements for returning something I bought from the FUNimation.com Shop?

Please see our Returns Policy.

How do I return or get a replacement for something I bought through the FUNimation.com Shop?

If you have an account with us, please go to your Account page and click on the Shop tab. Make sure you are on the Overview tab. Then click on "Return Items". Choose the item you would like to return and fill out the form.

What do I do if I bought one of your products from another retailer and want to get a replacement?

Please visit our support page. Fill out the form. Under "Reason for Contact", choose "Shop & Products - Product Concerns".