We have made several changes to our infrastructure that have resolved the previous buffering issues.
However, we are aware that there are still a very small number of user experiencing buffering. Please make a ticket if you are experiencing this issue, as we have some questions we would like to ask you about your experience, via e-mail.
You do not need to provide any information in your ticket aside from the fact that you are experiencing buffering-- however, please be sure to note what device (computer, mobile/table app/Roku/Xbox) you are experiencing buffering on, or select the correct ticket reason. Thanks!