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Funimation.com FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

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Why should I get a subscription?

  • To get access to over 300 shows and movies. That's over 13,000 videos, including 5,000+ in HD.
  • To watch uncut and exclusive series English dubbed or in Japanese with English subtitles that are unavailable to non-subscribers.
  • To watch FUNimation Broadcast Dubs - English-dubs of anime currently broadcasting in Japan.
  • To watch your anime in up to 1080p HD, commercial-free (subject to availability).
  • To watch TV-MA uncut and exclusive series.
  • To access subscription content across all FUNimation device apps.
  • To access the Subscriber Forum where you can get extras and hear breaking news before anyone else.
  • To take advantage of subscriber-exclusive FUNimation Store promotions.

How do I become a subscriber?

Go here, choose either SubPass or All-AccessPass, and then follow the instructions. If you do not already have a FUNimation.com account, you will be prompted to create one.

What is the difference between having a free account (Basic) and being a subscriber (SubPass, All-AccessPass)?

Subscribers pay for access to content that is unavailable to users with free accounts, including thousands of exclusive HD ad-free episodes and movies. Some series on FUNimation.com are only available to subscribers. Subscribers also have access to an exclusive subscriber forum.

We have multiple tier levels available, so become a Subscriber today!

What are the differences between each Pass level? What is "Basic"?

  • SubPass - This paid tier is great for the sub-only fan and grants access to all subtitled episodes and movies, most of which are in HD and commercial-free! SubPass level users also get access to the latest simulcast episodes as soon as they are available and access to our Subscriber Forum.
  • All-AccessPass - This paid tier grants access to all English-dubbed and subtitled episodes and movies, most of which are in HD and commercial-free (subject to availability). All-AccessPass level users also get access to the latest simulcast episodes and FUNimation Broadcast Dub episodes as soon as they are available, exclusive video extras, exclusive FUNimation Store promotions and discounts, and access to our Subscriber Forum.
    • We also have a free account option called "Basic". If you choose Basic at signup, then you only get access to limited anime episodes per series with commercials. Simulcast episode access is delayed. HD access is not available. This account option does not have a subscription attached to it. You will never be charged and will not need to provide a payment method when you sign up.

Is there a free trial for the paid FUNimation Subscription?

Yes, sometimes we offer a free trial. If you’d like to see if the FUNimation Subscription is right for you, go to www.funimation.com/subscribe to find out more and check the box that mentions “Free Trial”.

Note: The Basic account option is not the same as a Free Trial. A Free Trial is a way to test the paid subscription tiers before committing to becoming a paid subscriber. "Basic" is a free FUNimation.com membership account option and is not related to becoming a paid subscriber at all.

Which countries is FUNimation's subscription available in?

USA and Canada.

What if I no longer have my subscription?

We are aware that there are a few issues affecting some users' subscriber status. - If you have used a gift subscription code for your subscription, please try putting in the gift subscription code again and see if this resolves the issue. - If you have a reoccurring subscription, please check your bank statements for the past month. If you have not been charged for your subscription, it is likely that you were able to see subscription content due to an issue with our systems and did not have an active subscription. If the gift subscription code does not work to restore service, or if you have been charged for Dec/Jan and are not receiving service, please submit a ticket with the reason code "Subscription Billing" to speak to a billing representative. If you need to resubscribe and experience any issues with resubscribing, or your subscription videos do not work after you have resubscribed, please submit a ticket with the reason code "Subscription Access" for the fastest service.

What should I do if I signed up for a subscription, but the video player still says that I need to subscribe?

There might be something wrong with your account. Please go to the Support page and fill out the contact page. Under "Reason for Contact", please choose "Shop & Products - Subscription Access".

What is the Subscriber Forum?

This is a forum that only subscribers can see and post in. Some FUNimation news, information, and content will be posted to this forum first before it is available anywhere else on the site.

Where is the Subscriber Forum?

It's right here.