Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.
If you are an EVS subscriber, go for the free app unless you really hate app banner ads.
If you are not a subscriber and want access to all of the free episodes that are available on the website, then go for the paid app.
Logged in, but only seeing 2-4 episodes of each show (Scenario A):
We launched our new website on October 7, 2013. If you have not already done so, please log into www.funimation.com and reset your password. The site requires you to use your email address to log in instead of your username. Once you’re logged in, please go to your profile. If you see a Subscriber ribbon on the sidebar on the left side of your profile, then your account is a subscriber. If you don’t see the ribbon, then you aren’t a subscriber anymore and will need to subscribe again. You may be prompted to log in again in order to sync up your account with the Shop side of the website.
Note: If a message appears saying that you are already a subscriber when you try to purchase subscription, then please visit www.funimation.com/support and choose "Shop & Products - Subscription" as the Reason for Contact. Tell them that even though you are logged into the website and do not have the Subscriber role, you are unable to purchase a subscription.
When you have confirmed that you are a subscriber, please see Scenario B.
Logged in, but only seeing 2-4 episodes of each show (Scenario B):
First, please confirm that your subscription account is working. Please log into your account on www.funimation.com and then try to watch this video:
If you get the Subscriber player (looks like this http://screencast.com/t/axgrsngZx1K), then please see Scenario C.
If you get the free player (looks like this http://screencast.com/t/bDNHeEgndB4), then there might be a sync issue with your account and you will need to use our Support page to submit a ticket. Please go to www.funimation.com/support. Under Reason for Contact, please choose “Shop & Products – Subscription”.Logged in, but only seeing 2-4 episodes of each show (Scenario C):
If you have confirmed that you are a subscriber and get the Subscription player when you try to watch Eden of East, but still get limited access on Roku, then please make sure that you have the latest build of the FUNimation Roku Channel by removing and reinstalling it from the Roku Channel Store. The build will have a date of 1/13/2014 or later.
If you are still unable to get access to EVS or TV-MA content, then please email [email protected]
This issue occurs if you are watching a show that has significantly more episodes in one language than the other and you have been watching the language that has the higher video numbers. To make the other language menu appear, play an earlier episode from the language you are currently watching. This issue will be fixed in an upcoming update.
For example, let's say you are watching a Show that has 500 episodes subbed and 10 episodes dubbed, you are watching episode 265 subbed, and you want to watch episode 10 dubbed next. Because the Subbed and Dubbed sections currently only load the 100 videos closest to the episode that you are currently watching, you would need to start playing any episode between 1 and 110 subbed in order to make the Dubbed section appear and then be able to navigate to episode 10 dubbed.
Please change your password to something that is between 6 and 16 characters and does not contain any special characters or spaces.
To change your password, go to www.funimation.com/login and log in to your user account using your email address and password. Once logged in, please go to your Account and fill in the Current Password, New Password, and Confirm Password fields on the page that loads. Then click the Save button. If the page refreshes and displays no errors, then your new password has been saved successfully. After changing your password, please try again to log in to the FUNimation Xbox App using your username and your new password. The username and password fields are case sensitive.