Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.
If you are an EVS subscriber, go for the free app unless you really hate app banner ads.
If you are not a subscriber and want access to all of the free episodes that are available on the website, then go for the paid app.
Logged in, but only seeing 2-4 episodes of each show (Scenario A):
We launched our new website on October 7, 2013. If you have not already done so, please log into www.funimation.com and reset your password. The site requires you to use your email address to log in instead of your username. Once you’re logged in, please go to your profile. If you see a Subscriber ribbon on the sidebar on the left side of your profile, then your account is a subscriber. If you don’t see the ribbon, then you aren’t a subscriber anymore and will need to subscribe again. You may be prompted to log in again in order to sync up your account with the Shop side of the website.
Note: If a message appears saying that you are already a subscriber when you try to purchase subscription, then please visit www.funimation.com/support and choose "Shop & Products - Subscription" as the Reason for Contact. Tell them that even though you are logged into the website and do not have the Subscriber role, you are unable to purchase a subscription.
When you have confirmed that you are a subscriber, please see Scenario B.
Logged in, but only seeing 2-4 episodes of each show (Scenario B):
First, please confirm that your subscription account is working. Please log into your account on www.funimation.com and then try to watch this video:
If you get the Subscriber player (looks like this http://screencast.com/t/axgrsngZx1K), then please see Scenario C.
If you get the free player (looks like this http://screencast.com/t/bDNHeEgndB4), then there might be a sync issue with your account and you will need to use our Support page to submit a ticket. Please go to www.funimation.com/support. Under Reason for Contact, please choose “Shop & Products – Subscription”.Logged in, but only seeing 2-4 episodes of each show (Scenario C):
If you have confirmed that you are a subscriber and get the Subscription player when you try to watch Eden of East, but still get limited access on Roku, then you probably are affected by an issue where Roku makes you think you have logged in successfully when you actually have not and has saved the incorrect credentials instead of the correct ones. In order to fix, please do the following:
If you are still unable to get access to EVS or TV-MA content, then please email [email protected] The tech will need to change your password since whatever the site has saved as your password currently is not syncing all the way across the system.